The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or away and can adjust temperatures to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy supplier for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it yourself or hire a HVAC pro like Clean Air HVAC. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback as the thermostat can pull enough power from other heating and cooling wires.

In some cases, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw adequate electricity, Nest says you could have some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is creating weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t switch on or turns off and on frequently in a short period of time.

You might believe something is suspect with your heating and cooling system, but if you just started using the Nest, we advise you start with your thermostat initially. This is especially pertinent if the weather is mild, and you haven’t been running your heat or air conditioning consistently.

Our Pros Can Fix Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting on your own but can’t repair the dilemma, a smart thermostat pro such as one from Clean Air HVAC can provide support. We can diagnose the malfunction and add a C-wire, if necessary.

Smart thermostats like the Nest are made to make your life more convenient, through automatic energy-efficient programming and the option to check temperatures while you’re on the go. It’s a time-consuming experience when yours won’t run properly, but our heating and cooling pros at Clean Air HVAC can resolve the issue in no time.

If you’re running into odd heating and cooling behavior with your new Nest, reach out to us at 925-233-6238 to book your appointment now.